One link. Every slot, every staff.

Fill your calendar. Stop the back and forth.

Customers pick a service, a time and a staff member, then pay. You stop asking 'slot ada lagi tak?'.

Manage Bookings with slot, service, staff and customer

Trusted by these companies

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Before & after BCL

Before: Customers ask 'slot ada lagi tak?' all day in chat.
With BCL: They see open slots on your booking form and pick one.
Before: Staff calendars on paper lead to double bookings.
With BCL: Each staff member has their own days and hours, so a slot is taken once.
Before: No-shows and unpaid bookings hold a slot.
With BCL: The booking is paid online. An unpaid booking is cancelled after about 15 minutes and the slot opens again.

How it works

  1. Add your staff

    Go to Bookings, then Employees. Add each person with their working days and hours. A new employee starts with every day Off, so switch on the days they work.

    BookingsEmployees
  2. Create your services

    Go to Bookings, then Services. Choose the type, price, duration and capacity, and assign the employees who deliver it.

    ServicesAssigned Staff
  3. Build the booking form

    Go to Bookings, then Forms. Choose the booking type, the services and your opening hours. Start from Templates, such as Hair Salon or Badminton Court, if you like.

    FormsTemplates
  4. Share the link

    Customers book and pay on the form. Share the link on WhatsApp, Instagram or your page.

    Forms
  5. Run the day

    See every booking on the Calendar, add walk-ins with Manual Booking, check customers in with QR Scan when they arrive, and use Print List for the front desk.

    CalendarManual BookingQR ScanPrint List

What you can do

Bookings

Five booking types

Appointment, Reservation, Ticket, Accommodation and Court.

Employees

Staff hours

Each employee has working days and hours. Customers can pick a staff member or leave it to you.

Day & Time Rates

Weekend & peak prices

Day & Time Rates charge a different price on weekends, public holidays or at certain times.

Manual Booking

Walk-ins & rescheduling

Add a booking by hand with Manual Booking, and move it with Reschedule.

QR Scan

QR check-in

Every booking email has a QR code. Scan it on arrival to mark the booking Checked In.

Bookings

Booking statuses

Follow each booking from Awaiting Payment to Confirmed, Checked In, Completed, Cancelled or No Show.

How your customers pay

Customers pay online when they book, by FPX or DuitNow QR as standard. Cards, e-wallets and Buy Now Pay Later appear once Bayarcash switches them on. Money goes through Bayarcash to your bank and BCL records the sale. Real payments need an approved Bayarcash account. You can build and test your booking form in Test Mode first.

Good to know

  • An Appointment service needs at least one employee in Assigned Staff. Reservation, Ticket, Accommodation and Court services work without staff.
  • A new employee starts with every day Off. Switch on their working days or customers cannot book them.
  • An unpaid booking is cancelled after about 15 minutes.
  • Day & Time Rates allow up to 20 rates per service.
  • There is no refund button. Refund outside BCL, then cancel the booking.

Questions owners ask

What can customers book?

Five types: Appointment (spa, clinic, salon), Reservation (table booking), Ticket (museum, tour), Accommodation (hotel, homestay, room) and Court (badminton, tennis, futsal).

Read the guide

Can I charge more on weekends?

Yes. On the service's Pricing tab, add a rate under Day & Time Rates, choose Sat and Sun and enter the Rate per booking. You can also set a rate for a date range such as school holidays.

Read the guide

Can I add a customer who pays at the counter?

Yes. Click Manual Booking, choose the form, service, date and time, enter the customer's details, set Booking Status to Confirmed and click Create Booking.

Read the guide

Can I start before my Bayarcash account is approved?

Yes. New accounts start in Test Mode, so you can build and try your forms first. Test payments go to the Bayarcash sandbox and nothing is charged. Your forms keep working after you connect Bayarcash.

Read the guide

How do refunds work?

BCL has no refund button. Return the money to your customer yourself (for example by bank transfer), then cancel the order in BCL so your records match.

Read the guide

Ready when you are.

Build your first form in Test Mode today. Connect Bayarcash when you want real payments.

Create your first form